Core expertise · Senior care
Coverage that holds up on the worst day of your month
Outbreaks, call-ins, a resignation you didn't see coming. Senior care is the deepest practice inside our healthcare staffing agency — long-term care, retirement, assisted living and memory care homes in Ontario and British Columbia.
Ways to work with us
Pick the coverage the situation needs
Same-day shift fill
Call-ins, no-shows and outbreak surges. Dispatch is live 24/7 and confirms a named worker back to your scheduler.
Block booking
The same worker on the same line for four to twelve weeks, so residents see a familiar face and your team stops re-orienting.
Leave and vacation cover
Planned coverage for parental leave, WSIB modified duties, and summer vacation blocks booked months ahead.
Permanent placement
Direct hire with a 90-day replacement guarantee, from PSWs through to your licensed administrator.
Facility resources
Accessibility upgrades, life-safety systems and resident furnishings supplied and installed around occupied units.
Multi-site contracts
One agreement, one rate card and one invoice across every home you operate in Ontario and British Columbia.
Who we send
Care, support and management under one agreement
Care staff
Licensed and certified hands-on care for residents, credential-verified before the first shift.
- Registered Nurses (RN)
- Registered / Licensed Practical Nurses (RPN, LPN)
- Personal Support Workers (PSW) — Ontario
- Health Care Aides / Care Aides — British Columbia
- Restorative and rehab aides
Hospitality & support services
Dining, housekeeping, laundry and cleaning teams for care homes, clinics and commercial buildings.
- Food service managers, cooks and Red Seal chefs
- Dietary aides and tray-line staff
- Housekeepers, cleaners and IPAC teams
- Laundry personnel
- Dental clinic reception and sterilization support
Senior executive & community management
Interim and permanent leadership when a role turns over or a site needs a steady hand.
- Executive Directors and General Managers
- Licensed administrators and community managers
- Directors of Care / Resident Care Managers
- Wellness and clinical operations leads
- Scheduling and staffing coordinators
Building, facilities & property management
The people who keep buildings running — from the front desk to the boiler room.
- Property and building managers
- Facility operators and superintendents
- Maintenance technicians and handypersons
- HVAC, electrical and plumbing trades
- Building concierges and front-desk staff
Groundskeeping, gardening & outdoor operations
Curb appeal and safe exteriors, year-round, on residential and commercial sites.
- Groundskeepers and landscape labourers
- Gardeners and horticulture staff
- Snow and ice removal crews
- Parking, walkway and exterior maintenance
- Seasonal grounds supervisors
Recreation & lifestyle management
Programming that keeps residents and tenants engaged, not just housed.
- Recreation and life-enrichment directors
- Activity and program coordinators
- Program assistants and volunteer coordinators
- Fitness, wellness and mobility instructors
- Music, art and pet-therapy facilitators
IT management & resources
Technical people who understand regulated, resident-facing environments.
- IT managers and project leads
- Systems and network administrators
- Helpdesk and desktop support technicians
- AV, low-voltage and cabling technicians
- EMR, scheduling and payroll system support
Security
Licensed guards and safety attendants for buildings, clinics and care sites.
- Licensed security guards
- Concierge and lobby security
- Mobile patrol officers
- One-to-one personal safety attendants (PSA)
- Site security supervisors
Dental staffing
Licensed and certified dental teams for clinics, denturist offices and mobile senior-care dental programs.
- Registered Dental Hygienists (RDH)
- Certified Dental Assistants (CDA / Level I & II)
- Dental receptionists and treatment coordinators
- Sterilization and IPAC technicians
- Denturists and dental office managers
- Mobile dental teams for long-term care and retirement homes
Babysitting & childcare
Screened, first-aid certified babysitters and nannies for families, staff childcare rooms and family events.
- Babysitters — evenings, weekends and on-call
- Full-time and part-time nannies
- Early Childhood Educators (ECE / ECEA)
- Daycare and childcare-centre assistants
- Overnight and travel-support caregivers
- Event and conference childcare attendants
Fire & sprinkler services
Certified fire protection technicians for inspections, testing and repairs that keep buildings licence-ready.
- Sprinkler fitters and fire protection technicians
- Fire alarm inspectors (CFAA / ASTTBC registered)
- Backflow and standpipe testing technicians
- Extinguisher and emergency lighting servicing
- Fire safety plan and life-safety audit support
In-home physiotherapy
Registered physiotherapists and rehab assistants delivering mobility care in homes and suites.
- Registered Physiotherapists (PT)
- Physiotherapy Assistants (PTA) and rehab aides
- Occupational Therapists for home assessments
- Post-surgical and fall-recovery rehab programs
- Falls-prevention and mobility screening visits
Electricians
Licensed electricians and apprentices for service calls, maintenance and project work.
- Licensed electricians (309A / Red Seal / FSR)
- Electrical apprentices and helpers
- Maintenance and service-call electricians
- Emergency lighting, generator and panel work
- Low-voltage, nurse-call and data cabling
How it works
From request to relief
- 01Tell us what you needOne request form covers people, equipment or both. A dispatcher calls you back the same business day, or within the hour for urgent shifts.
- 02We match from a verified benchWe shortlist only workers already cleared for your province and facility type, with credentials current on the day of the shift.
- 03You approve the nameYou get the worker's name, role, credentials and arrival time before they show up. No anonymous bodies at the door.
- 04We follow upPost-shift check-in, documented feedback, and the same worker back on the line if you want continuity.
What we promise your scheduler
- You get the worker's name and credentials before they arrive
- No-show replacement policy written into the vendor agreement
- Certificate of insurance and WSIB / WorkSafeBC clearance on request
- One rate card across every home you operate
- Post-shift feedback logged, and the option to keep the same worker
Senior care FAQ
Senior care staffing questions, answered
The process, the timelines, the coverage options and the compliance checks behind every worker we send.
Staffing process
Timelines
Coverage options
Compliance checks
Still have a question about covering your floor?
Send the shifts you need and a dispatcher answers the same business day — within the hour for urgent coverage. Dispatch answers 24/7, 365 days a year.