PSW staffing agency Ontario

PSW staffing agency for Ontario senior homes

Ontario homes are staffed against the direct-care hours target, and a single unfilled PSW line shows up in the next inspection. We hold a bench of screened PSWs, RPNs, dietary and housekeeping staff across the province so a call before 06:00 is normally covered for the day shift.

Credentials we verify

What every Personal Support Worker (PSW) must show us

  • PSW certificate from a NACC, Ministry-approved or community college program
  • CNO registration in good standing for RN and RPN placements
  • Vulnerable Sector Police Record Check within the last six months
  • Two-step TB screening plus influenza and COVID-19 records per home policy
  • Food Handler Certification for cooks and dietary aides
  • Optional listing on the PSW Registry of Ontario

Regulatory context

The rules we staff against

  • Fixing Long-Term Care Act, 2021 and O. Reg. 246/22
  • Retirement Homes Act, 2010 for RHRA-licensed residences
  • PHIPA confidentiality acknowledgement signed by every worker
  • WSIB coverage carried by Personnel On Demand, not by your home

Local services

Local PSW staffing across Ontario cities

Screened PSWs, RPNs and support staff dispatched from local benches, so long-term care and retirement homes get coverage without long travel times.

PSW staffing in Toronto & the GTA

Same-day PSW and RPN shift coverage for long-term care and retirement homes from Etobicoke to Scarborough, Mississauga, Brampton, Vaughan and Markham.

PSW staffing in Ottawa

Bilingual-friendly PSWs and dietary aides for Ottawa and Eastern Ontario care homes, including Kanata, Orléans and Nepean.

PSW staffing in Hamilton

Day, evening and night PSW lines covered for Hamilton, Burlington and Stoney Creek homes working to direct-care hour targets.

PSW staffing in London

Relief PSWs and housekeeping staff for London and Southwestern Ontario long-term care and retirement residences.

PSW staffing in Kitchener–Waterloo

Short-notice and block-booked PSWs for Kitchener, Waterloo, Cambridge and Guelph senior homes.

PSW staffing in Windsor, Barrie & Kingston

Regional PSW and RPN coverage with travel-rate options for homes outside the major centres.

Service area

Where we dispatch in Ontario

Outside these areas we still take the call — travel-rate coverage is arranged case by case.

Toronto & the GTAOttawaHamiltonLondonWindsorKitchener–WaterlooBarrieKingston

What we supply here

Roles and resources available in Ontario

Care staff

  • Registered Nurses (RN)
  • Registered / Licensed Practical Nurses (RPN, LPN)
  • Personal Support Workers (PSW) — Ontario
  • Health Care Aides / Care Aides — British Columbia
  • Restorative and rehab aides

Hospitality & support services

  • Food service managers, cooks and Red Seal chefs
  • Dietary aides and tray-line staff
  • Housekeepers, cleaners and IPAC teams
  • Laundry personnel
  • Dental clinic reception and sterilization support

Senior executive & community management

  • Executive Directors and General Managers
  • Licensed administrators and community managers
  • Directors of Care / Resident Care Managers
  • Wellness and clinical operations leads
  • Scheduling and staffing coordinators

Building, facilities & property management

  • Property and building managers
  • Facility operators and superintendents
  • Maintenance technicians and handypersons
  • HVAC, electrical and plumbing trades
  • Building concierges and front-desk staff

Groundskeeping, gardening & outdoor operations

  • Groundskeepers and landscape labourers
  • Gardeners and horticulture staff
  • Snow and ice removal crews
  • Parking, walkway and exterior maintenance
  • Seasonal grounds supervisors

Recreation & lifestyle management

  • Recreation and life-enrichment directors
  • Activity and program coordinators
  • Program assistants and volunteer coordinators
  • Fitness, wellness and mobility instructors
  • Music, art and pet-therapy facilitators

IT management & resources

  • IT managers and project leads
  • Systems and network administrators
  • Helpdesk and desktop support technicians
  • AV, low-voltage and cabling technicians
  • EMR, scheduling and payroll system support

Security

  • Licensed security guards
  • Concierge and lobby security
  • Mobile patrol officers
  • One-to-one personal safety attendants (PSA)
  • Site security supervisors

Building features

  • Wheelchair ramps and levelling landings
  • Wide hallway and doorway modifications
  • Grab bars in bathrooms, corridors and suites
  • Roll-in barrier-free showers
  • Lever hardware and automatic door operators

Safety systems

  • Fire alarm systems and annunciators
  • Sprinkler systems and monthly inspection support
  • 24-hour emergency call and nurse-call systems
  • Wander-management and door-alarm systems
  • Emergency lighting and generator checks

Furnishings & equipment

  • Adjustable and low beds
  • Pressure-relief mattresses
  • Comfortable lounge and lift-assist chairs
  • Personal storage, wardrobes and bedside units
  • Dining, activity and common-area furniture

Dental staffing

  • Registered Dental Hygienists (RDH)
  • Certified Dental Assistants (CDA / Level I & II)
  • Dental receptionists and treatment coordinators
  • Sterilization and IPAC technicians
  • Denturists and dental office managers
  • Mobile dental teams for long-term care and retirement homes

Babysitting & childcare

  • Babysitters — evenings, weekends and on-call
  • Full-time and part-time nannies
  • Early Childhood Educators (ECE / ECEA)
  • Daycare and childcare-centre assistants
  • Overnight and travel-support caregivers
  • Event and conference childcare attendants

Fire & sprinkler services

  • Sprinkler fitters and fire protection technicians
  • Fire alarm inspectors (CFAA / ASTTBC registered)
  • Backflow and standpipe testing technicians
  • Extinguisher and emergency lighting servicing
  • Fire safety plan and life-safety audit support

In-home physiotherapy

  • Registered Physiotherapists (PT)
  • Physiotherapy Assistants (PTA) and rehab aides
  • Occupational Therapists for home assessments
  • Post-surgical and fall-recovery rehab programs
  • Falls-prevention and mobility screening visits

Electricians

  • Licensed electricians (309A / Red Seal / FSR)
  • Electrical apprentices and helpers
  • Maintenance and service-call electricians
  • Emergency lighting, generator and panel work
  • Low-voltage, nurse-call and data cabling