Ontario staffing
Senior care staffing across Ontario
Ontario homes are staffed against the direct-care hours target, and a single unfilled PSW line shows up in the next inspection. We hold a bench of screened PSWs, RPNs, dietary and housekeeping staff across the province so a call before 06:00 is normally covered for the day shift.
Credentials we verify
What every Personal Support Worker (PSW) must show us
- PSW certificate from a NACC, Ministry-approved or community college program
- CNO registration in good standing for RN and RPN placements
- Vulnerable Sector Police Record Check within the last six months
- Two-step TB screening plus influenza and COVID-19 records per home policy
- Food Handler Certification for cooks and dietary aides
- Optional listing on the PSW Registry of Ontario
Regulatory context
The rules we staff against
- Fixing Long-Term Care Act, 2021 and O. Reg. 246/22
- Retirement Homes Act, 2010 for RHRA-licensed residences
- PHIPA confidentiality acknowledgement signed by every worker
- WSIB coverage carried by Personnel On Demand, not by your home
Service area
Where we dispatch in Ontario
Outside these areas we still take the call — travel-rate coverage is arranged case by case.
Toronto & the GTAOttawaHamiltonLondonWindsorKitchener–WaterlooBarrieKingston
What we supply here
Roles and resources available in Ontario
Care staff
- Registered Nurses (RN)
- Registered / Licensed Practical Nurses (RPN, LPN)
- Personal Support Workers (PSW) — Ontario
- Health Care Aides / Care Aides — British Columbia
- Restorative and rehab aides
Hospitality & support services
- Food service managers, cooks and Red Seal chefs
- Dietary aides and tray-line staff
- Housekeepers, cleaners and IPAC teams
- Laundry personnel
- Dental clinic reception and sterilization support
Senior executive & community management
- Executive Directors and General Managers
- Licensed administrators and community managers
- Directors of Care / Resident Care Managers
- Wellness and clinical operations leads
- Scheduling and staffing coordinators
Building, facilities & property management
- Property and building managers
- Facility operators and superintendents
- Maintenance technicians and handypersons
- HVAC, electrical and plumbing trades
- Building concierges and front-desk staff
Groundskeeping, gardening & outdoor operations
- Groundskeepers and landscape labourers
- Gardeners and horticulture staff
- Snow and ice removal crews
- Parking, walkway and exterior maintenance
- Seasonal grounds supervisors
Recreation & lifestyle management
- Recreation and life-enrichment directors
- Activity and program coordinators
- Program assistants and volunteer coordinators
- Fitness, wellness and mobility instructors
- Music, art and pet-therapy facilitators
IT management & resources
- IT managers and project leads
- Systems and network administrators
- Helpdesk and desktop support technicians
- AV, low-voltage and cabling technicians
- EMR, scheduling and payroll system support
Security
- Licensed security guards
- Concierge and lobby security
- Mobile patrol officers
- One-to-one personal safety attendants (PSA)
- Site security supervisors
Building features
- Wheelchair ramps and levelling landings
- Wide hallway and doorway modifications
- Grab bars in bathrooms, corridors and suites
- Roll-in barrier-free showers
- Lever hardware and automatic door operators
Safety systems
- Fire alarm systems and annunciators
- Sprinkler systems and monthly inspection support
- 24-hour emergency call and nurse-call systems
- Wander-management and door-alarm systems
- Emergency lighting and generator checks
Furnishings & equipment
- Adjustable and low beds
- Pressure-relief mattresses
- Comfortable lounge and lift-assist chairs
- Personal storage, wardrobes and bedside units
- Dining, activity and common-area furniture
Dental staffing
- Registered Dental Hygienists (RDH)
- Certified Dental Assistants (CDA / Level I & II)
- Dental receptionists and treatment coordinators
- Sterilization and IPAC technicians
- Denturists and dental office managers
- Mobile dental teams for long-term care and retirement homes
Babysitting & childcare
- Babysitters — evenings, weekends and on-call
- Full-time and part-time nannies
- Early Childhood Educators (ECE / ECEA)
- Daycare and childcare-centre assistants
- Overnight and travel-support caregivers
- Event and conference childcare attendants
Fire & sprinkler services
- Sprinkler fitters and fire protection technicians
- Fire alarm inspectors (CFAA / ASTTBC registered)
- Backflow and standpipe testing technicians
- Extinguisher and emergency lighting servicing
- Fire safety plan and life-safety audit support
In-home physiotherapy
- Registered Physiotherapists (PT)
- Physiotherapy Assistants (PTA) and rehab aides
- Occupational Therapists for home assessments
- Post-surgical and fall-recovery rehab programs
- Falls-prevention and mobility screening visits
Electricians
- Licensed electricians (309A / Red Seal / FSR)
- Electrical apprentices and helpers
- Maintenance and service-call electricians
- Emergency lighting, generator and panel work
- Low-voltage, nurse-call and data cabling